The facts without the fluff

Great location close to entertainment and dining. Rooms are clean, and the staff is welcoming, particularly the afternoon team who extended incredible help during our stay. The breakfast buffet at 800 yen is a delicious way to start your day. Just don’t expect a smooth check-in process. a machine for payment can be a bit tricky.

The helpful staff were memorable.

I was disappointed with the cleanliness of the bathroom. It reeked of urine upon arrival, and I had to pay extra for their service to clean it.

great location but small room

The location was fantastic! ! We were able to walk to nearby attractions with ease. The amenities like laundry were incredibly helpful during our stay.

The room felt a bit cramped for our liking.

We had a fantastic time here enjoying the cozy room and the convenience of laundry facilities! The onsite spa treatments were just what we needed to unwind after exploring the area. Only wish the breakfast options were a bit more varied, but overall it was a lovely stay! 😊

easy access to parks and vibrant city life

I loved how close it was to both the Hokkaido University Botanical Gardens, just a short stroll away, and the gorgeous Former Hokkaido Government Office Building, perfect for a leisurely walk while soaking in the scenery. the room was clean and had a handy desk for planning my next exploration around the city.

Hotel Raffinato Sapporo features charming decor and is easily accessible for seniors. The staff were exceptionally helpful, allowing us to check in early and store luggage, ensuring a pleasant exploration of nearby attractions before settling into our cozy room.

More power outlets near the bed would be helpful.

Couldn't recommend more for a brief hiatus

Comfortable room, helpful staff, with a delightful breakfast buffet providing delicious food worth 800 yen for guests and a convenient location just 9 km from the nearest airport, making it easy to explore the city.

Everything was first-rate.

The receptionists were extremely helpful during illness.

It's just a decent option for getting around Sapporo with value for money. The rooms are nice but a bit outdated, and the building-wide heating and cooling system worked well. Parking fills up fast in February, so plan accordingly.

would happily go back again

The cozy room was clean and had great amenities like air conditioning, a private bathroom with toiletries, a refrigerator, and a flat-screen TV. Staff were super helpful, allowing early check-in and luggage storage. Best part? The massages at the spa were amazing! Perfect spot for exploring nearby parks and restaurants.

my stay in sapporo was topped by this hotel. the warm and helpful staff made checking in a breeze, and the cozy room was perfectly clean. i loved being close to parks, restaurants, and the ski resorts which made our time there even more enjoyable.

power outlets near the bed were lacking.

The receptionists made a lasting impression with their exceptional service, especially when they helped us find a clinic when my boyfriend fell ill. The room was comfortable with nice amenities available at the front desk. Breakfast options, including delicious pasta, were really satisfying, although the surrounding area was quite quiet at night, which could be a downside for some.